Need help? You’re in the right place. Here you’ll find answers to common questions about orders, shipping, returns, product care, and more.
If you can’t find what you’re looking for, we’re always happy to help. Just reach out and we’ll get back to you as quickly as possible.
Click on any of the links below to be taken to the respective policy page.
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right. Please see our Returns & Refunds policy, reachable through the top navigation bar.
We are unable to accept returns on chews, chew toys, or any chewing/teething/grinding/gnawing toys.
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
